Peter Norberg Consulting, Inc.

 Shipping
 

 

 

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We accept American Express, MasterCard, Visa, and Discover for USA orders.

For more information or to order by phone, U.S. customers can contact us toll free at 877-230-5270.

International customers may call us (not toll-free) at 314-521-8808

To contact our sales department via email, send a request to sales@stepperboard.com

As with most companies, shipping of our products is always FOB ORIGIN.  This means that:

bulletYou, the buyer, assume title and control of the goods the moment that the carrier (U.S. postal service, Federal Express, etc.) receives the product for shipment.
bulletYou assume the risk of transportation, and you are entitled to route the shipment within the limits of available providers. 
bulletYou are responsible for filing claims for loss or damage with the carrier.

The prices on the web site are for typical shipments to continental U.S. destinations using our standard carriers, and will be the ones normally charged.  However, for shipments to other countries, or to Alaska or Hawaii, or using other carriers, the amount charged may vary.  If the amount is different from that shown on the web site, no shipment (or charge to your account) will occur, until you have been notified as to the cost, and have agreed to the shipment. 

For foreign shipments, we prefer that you pay the shipper directly (FOB ORIGIN, Freight Collect); since this avoids issues and delays relating to import duties.

 

 

 

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